What Our Clients Say

Real reviews from real clients across Jacksonville and Northeast Florida.
Our reputation is built one relationship at a time.

At Reel Keeper Home Team, nothing means more to us than the trust our clients place in our hands — and the words they share after working with us.

With over 1,000 successful transactions and more than two decades serving the Jacksonville area, we've helped families buy their first home, sell a long-time residence, relocate from across the country, and everything in between. Every review below represents a real relationship and a story we're proud to be part of. We invite you to read what our clients have to say — and when you're ready, we'd love the chance to earn your five-star review too.

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I'm writing to commend Reel Keeper Home Team for their exceptional service. Their team was easy to work with, very responsive, reliable, and professional. I was particularly impressed with their communication and follow-through. The entire process was quick and painless, with clear explanations and updates provided throughout. As a new Buyer prioritizing these factors, I was extremely satisfied. Thank you to Steven and team — we'll definitely call you again!

— Verified Buyer

Google Review

More from Our Clients

"I rarely write reviews, but felt compelled to give credit where credit is due. As an attorney, I have dealt with numerous realtors over the years — some good, some bad. I can honestly say that none compare to Steve and Lauren. Our first meeting was not only informative, it was extremely productive. They came prepared, laid out their plan, and executed it to perfection. They have the resources and contacts to deal with just about any issue that could arise when selling a home."

— Verified Seller Realtor.com

"Steven helped us purchase a home in Atlantic Beach while living in Illinois. The process was painless and went through without a hitch. He handled every aspect of the sale and was always prompt and courteous. He is truly a professional with a heart of gold."

— Bonnie C. Zillow

"Steven is patient and understands there are many ways to sell a home, not just low pricing. He understands staging, setting realistic expectations and preparing a home to put its best foot forward. The whole team is professional in their appearance, actions and words."

— Kim O. Google

"He and his son even took the time on Christmas Eve to show me a home — that's the kind of dedication Steven gives his clients! Steven was able to negotiate an amazing price. At my closing, the seller's agent took time to thank Steven for his professionalism."

— Deborah H. Realtor.com

"Lauren and Steve helped my wife and I from the start. Everything they did was professional and personalized for us. They advised us on the tough decisions and coordinating with the buyer of our home. The thing that impressed us the most was their prompt communication."

— Doug S. Google

"Steven did an outstanding job selling my Florida rental property. This was a challenging property to sell and he found solutions to all the roadblocks. His local contacts to do last-minute work were invaluable."

— Verified Seller Yelp

"Justin was extremely knowledgeable and helpful. He goes above and beyond to be sure you are aware of all issues before and after closing. He is prompt with a reply whenever you have a question. Justin was our buyer agent for our move to the Jacksonville area. This is a top-notch team — you could not ask for a better team to have on your side!"

— Verified Buyer Facebook